Not reassigned within my comfort zone. Moved to a completely different function, with a team of specialists in a field I had never worked in. I had two options. I could fake it. Use enough language to sound credible, project confidence, buy myself time until I figured it out. It is what most of us do when we are dropped somewhere unfamiliar. It feels like the safer play. Or I could tell them the truth. I chose honesty. I sat down with my new team and said it out loud. I do not know your work. I cannot answer your technical questions. I am probably going to get things wrong before I get them right. The room went quiet. Someone asked, not unkindly, why I was there. It was the right question. What I told them was that I was not there to be the expert. They already had that covered. I was there to understand what was getting in their way and help remove it. But to do that, I needed them to teach me. Something shifted. The weeks that followed were humbling. I deferred to my team constantly. I said “she knows this better than I do” more times than I could count. There were moments I was convinced I was a fraud. But something else was happening at the same time. They started bringing me problems I could actually help with. Organizational barriers. Communication breakdowns. Career questions. The work I was actually there to do. A few weeks in, one of them told me I was the first manager who had helped them be better at their jobs instead of trying to do their jobs for them. I had studied leadership for years. Read the frameworks. Understood the theory. I never actually applied it until I had no other choice. The transition from expert to leader does not happen when you get the title. It happens the moment you stop needing to be the expert. For those who have made the move from individual contributor to manager, what surprised you most about the transition?
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LinkedIn·2026-11-05·1 min
I got moved to a team I knew nothing about.
The room went quiet. Someone asked, not unkindly, why I was there.
JD
Joseph Diele
Founder, Diele Consulting · Author of Sustainable Quality
35 years in engineering, operations and manufacturing — from engineer to director to founder. Joe helps leaders develop their strongest technical people into leaders.
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